Digital Analytics & Measurement
When you don't trust the tracking, aren't sure whether you're measuring the right things or need to rebuild the foundations properly.
Digital analytics & measurement →I help organisations work out what their data is really telling them, what they can trust and what they should do next.
From measurement and analytics through to insight, experimentation and CRO, the aim is simple: better evidence for better decisions.
You've got dashboards. Reports. KPIs. GA4. Probably more numbers than anyone has time to look at.
The difficult bit is knowing which numbers matter, whether you can trust them and what you should actually do next.
That's the bit I help with.
Once that's clear, we can work backwards to the evidence you need, how to get it and how much confidence to place in it.
You might need to fix the measurement, understand what the data is telling you or test whether an idea actually works. Often, it's a combination of all three.
When you don't trust the tracking, aren't sure whether you're measuring the right things or need to rebuild the foundations properly.
Digital analytics & measurement →When you've got plenty of data and reporting, but not enough clarity about what it means or what somebody should do because of it.
Analytics, insight & reporting →When there are plenty of ideas about what might improve performance but not enough evidence to know which of them actually do.
Experimentation & CRO →Measurement Trust is my approach to answering a deceptively simple question: is your measurement reliable enough to use as evidence? Because a dashboard looking convincing isn't the same thing as the numbers being right.
The free Measurement Trust Check will help you identify where confidence is justified and where it might be worth looking again.
Take the Measurement Trust Check →From global brands and major public-sector organisations to fast-moving digital businesses.
I've spent more than 19 years working across analytics, experimentation and digital performance. When we work together, I'm the person doing the thinking, challenging the assumptions and getting into the detail with your team.
Years spent across different organisations, teams and problems means we don't have to start every conversation from zero.
There isn't a preferred platform or partner waiting at the end of the recommendation.
Sometimes the most useful answer starts by questioning whether we're solving the right problem in the first place.
Good consultancy should leave you more capable, not more dependent on the consultant.
Some of the lessons from nearly two decades in analytics and experimentation have also found their way onto conference stages, podcasts and webinars.
I created the S.P.I.D.E.R. Framework as a practical way to check whether AI-assisted work is ready to use: Sourced, Private, Inclusive, Disclosed, Evaluated and Reversible.
Explore S.P.I.D.E.R. →You don't need to know which service it fits into. Bring the problem. We'll start there.
