What works really well and can deliver the triple digit increases is when you understand your users and can empathise with them. If you can feel their pain and understand what motivates them and what causes them anxiety then you can understand how to reduce their anxiety and provide them with answers before they have […]
My Approach to Conversion Rate Optimisation
So web data tells you all the stuff everyone is familiar with visits, bounces, exits time on page etc… Which is an average view of the page from all the users on your site or in your segment. User behaviour tells you how they have reacted with each of the elements of the page, the […]
The diffrennce between an web analyst and a CRO specialist
Any good CRO specialist has to have the skills of a web analyst as that’s where you’re going to first pick up the scent of a problem. As Sherlock Holmes would say it is a capital mistake to theorize before one has data. Without a theory and the data to support it you cannot be […]